The Heart Newsletter Music Test Survey promotion October 2024 terms and conditions

31 October 2024, 12:00

The Heart Newsletter Music Test Survey promotion - October, 2024 – Specific Rules

The Heart Newsletter Music Test Survey promotion - October, 2024 – Specific Rules

1. The Heart Newsletter Music Test Survey promotion (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run from 31/10/24 to 03/11/24 and will be sent via email to selected members of the Heart newsletter database. This Promotion will run across the newsletter databases for Capital, Heart, Smooth, Radio X, and Classic FM. Global is the Promoter.

2. IMPORTANT: The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here (together, the ‘Promotion Terms and Conditions’). Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions.

Details of the Promotion:

3. To enter the Promotion, you must click on the survey link included in your Heart Newsletter. You will be asked to “rate our music” as part of the Music Test Survey (‘Survey’).

4. You must follow the steps included in the Survey, answer all of the questions asked, and provide your email address. All fully completed Surveys will then be entered into a draw.

5. Online entry will open from 12:00 on Thursday the 31st October 2024 and close at 23:59 on Sunday 3rd November 2024. Entries received before or after this time will not be included in the Promotion.

6. Within 7 days of the closing time of the Promotion, all eligible entries from Capital, Heart, Smooth, Radio X, and Classic FM will be entered into a draw. One entry will be selected at random and the winning entrant will be contacted by one of our representatives via email. If such winner does not respond within 7 days from being contacted, they will forfeit their right to the prize and we shall be entitled to select another winner by another random draw. That subsequent winner must respond to the notification email within 7 days of the date on which they are notified, or they will also forfeit the prize.

Eligibility:

7. The Promotion is only open to residents of the UK aged 18 and over and who are based in the UK at the time of entry.

8. Entrants must have been directly sent the Survey and have completed the Survey in full for their entry to be valid.

9. Entry is restricted to one entry per person; duplicate entries will be excluded from the Promotion.

Prize:

10. One winning entrant will receive £1,000.

11. The prize money will be delivered via BACS transfer as detailed below.

12. We will endeavour to transfer the prize money to your bank account within 28 days but are not responsible for any delays. You must provide all necessary details via the method directed within 14 days after the original request to do so otherwise the prize will be forfeited at our discretion.

14. Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner.

15. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.

16. For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/.

Data Protection:

17. Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to the Phone-paid Services Authority, Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes

18. By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy which sets out full details of how we process personal data and how you can exercise your rights as a data subject. Please ensure you have read and understood our Privacy Policy before entering any Promotion.

19. You may be asked if you want to opt-in to marketing from us when you enter a Promotion. If you choose to opt-in, we will use your personal data for marketing purposes (see Global's Privacy Policy for more details). You can withdraw your consent to marketing at any time by unsubscribing.

20. We may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK wewill ensure appropriate safeguards to protect your personal data are in place.

21. When you enter a Promotion we will retain your personal data for up to three years for internal purposes and to comply with our regulatory obligations. You may request the erasure of your personal data by emailing privacy@global.com. If your data is erased prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.